The Thinning Line Between Intent and Impact

A golden nugget in emotional intelligence (EQ) training used to be that people with a truly high EQ have a distinct ability to distinguish impact from intent. After all, if we are to judge and respond to everyone based on how they impact us, understanding, perspective, and forgiveness would eventually fall by the waist side. As the saying goes that was then and…

“We don’t even seek to…

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